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Software Features: Customer Service








Orders Stored in Your Database
intelliShop is powered by MySQL, which drives the dynamic functionality of your online store. This database securly maintains all of your valuable order information and customer histories. You can view current and historic information about customers, orders, sent emails, stats and much much more!

All Customer's Data is Stored in Database
Store all of your customer information such as name, email address, and phone number, so that you can retrieve it at a later date for promotional or informational purposes. Customers have the option of being included in Newsletter mailouts.

Customers Can View Order History
Your customers can track their orders as they are processed, customers can lookup their history and their personal information is saved to speed up the checkout process.

Automated Confirmation Emails
The intelliShop e-commerce software includes automated confirmation email functionality to update customers throughout each step of the order process. Through the administration panel you can notify customers when an order has been received, processed and shipped. Customers can directly reply.

Visitors Personalization
When a customer has created a profile at your store you can choose to greet them - by name - whenever they return. Features like this help to build credibility and loyalty among your customer base, both of which are vital in the success of an online business. Our administration software makes these steps easy!

Saved Shopping Carts
Customers who are interrupted while shopping can return days later and have their items waiting for them in their shopping cart. You can configure the amount of time your store saves the customers cart.

Customer Wishlist
Your customers can create a wishlist of products they are interested in. Customers can share the contents with friends and in a single step transfer the products to a shopping cart for purchase.


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